Careers

Looking to make a real difference in our community? Join the staff of Adirondack Roots. We’ll post job opportunities here when we have openings to fill.

Current Job Openings

Housing Rehabilitation Coordinator

Reports to: Community Development Director

Adirondack Roots is dedicated to building vital and sustainable communities by helping individuals and families put down roots and stay in the North Country.

The Adirondack Roots Housing Rehabilitation Coordinator makes a difference in the lives of community members by assisting with program implementation and oversight of home rehabilitation and mobile home replacement projects. This staff member works closely with Adirondack Roots’ Community Development Director and Housing Rehab Specialist.

Housing Rehabilitation Coordinator General Responsibilities Include:

The Housing Rehabilitation Coordinator will assist in the implementation of implementing Home Repair and replacement programs as follows:

Coordinate with the Community Development staff in preparation of work write up’s and office estimates for home repair projects
Manage the bid request process and engage the homeowner in assembling an eligible contractor list for bids to be sent to;
Assist in creating and managing request for qualification processes;
Create and manage the contract signing process for home repair projects
Responsible for preparing reports, programmatic and financial
Assist Community Development Director with administrative tasks
Assist the homeowner through the repair process including helping the homeowner to manage the contractor, process payments and change orders and to achieve successful completion of the project;
Maintain up-to-date files on all projects, and tracking projects against established budgets and deadlines;
Coordinating, when necessary, the use of volunteers or voluntary organizations who are assisting in the home repair process;
Troubleshooting problems which may arise in the program and recommending and implementing corrective action as directed;
Ability to prepare and maintain clear and accurate case records with attention to detail.
Other duties as may be assigned

Required Qualifications

Two-year college degree and a minimum of three years of experience, or a 4-year college or university degree in related field and 2 years of experience, or a combination of education and experience.

Knowledge, Skills, and Abilities (Preferred)

General knowledge of residential construction practices
Experience compiling Site Specific Environmental Reviews and working with FEMA guidelines
Ability to interpret housing rules and regulations clearly and concisely, both orally and in writing.
Experience working with home repair programs and related issues.
Working knowledge of the International Building Code
Working knowledge of Adirondack Park Agency and local zoning requirements
Ability to establish and maintain effective working relationship with fellow employees, contractors, clients and the public.
Ability to provide excellent customer service
Ability to handle difficult situations in an objective, professional manner.
Attendance at annual training workshops is mandatory and continual education regarding program details and performance is encouraged.
Computer skills and experience using MS Word and Excel.

Must own a reliable vehicle, have a valid NY State driver’s license and an established good driving record with up-to-date car insurance.

Adirondack Roots is an equal opportunity employer. This is a HUD Section 3 Project with hiring priorities for low-income persons.

Housing Counselor – Homebuyer Counseling and Foreclosure Mitigation

Reports to: Community Development Director

Adirondack Roots is dedicated to building vital and sustainable communities by helping individuals and families put down roots and stay in the North Country.

Adirondack Roots’ Housing Counselor makes a difference in the lives of community members by empowering them through financial education and readiness. The counselor engages with clients assisting them with building credit, savings, debt reduction, first-time home ownership, rental assistance, mortgage default and delinquency, and home equity.

Housing Counselor General Responsibilities Include:

Manage a caseload of counseling clients
Work with clients on a one-on-one basis to deliver homebuyer and/or foreclosure mitigation housing counseling services
Provide phone, internet, and in person counseling
Develop individualized action plans and assist clients with meeting goals
Manage housing counseling database
Creating and submitting all reports
Create, maintain, and update client files
Observe all regulatory and reporting requirements to ensure all files are audit ready
Utilize software to create case profiles for all clients; perform timely data entry of all case notes and profile updates
Conduct outreach, develop and implement creative marketing plan to reach the maximum number of community members
Support HAPEC’s marketing and social media efforts
Create reports for agencies and funders
Commitment toward meeting or exceeding department goals

Housing Counselor Required Education and Skills

Graduate of an accredited four-year college or university or graduate of an accredited two-year college with related work experience.
Possess certification or pass the Housing and Urban Development (HUD) Housing Counseling Certified exam within the first four months of employment
Ability to conduct financial analysis with clients
Ability to work independently and as a team member
Possess solid verbal, written, and interpersonal, communication skills
Willingness and proven ability to work with people of all ages and income levels
Ability to connect effectively with a variety of stakeholders to build relationships with partners
Must have experience with Microsoft Office software, be able to use e-mail and navigate the internet as well as web-based databases
Possess organizational skills, including the ability to maintain client files, prioritize tasks and meet deadlines
Be able to maintain confidentiality
Follow and enforce the National Industry Standards for Homeownership Education and Counseling National Industry Code of Ethics and Conduct for Homeownership Professionals

Housing Counselor Expectations

Understands and proactively performs responsibilities without prompting and reminding
Is punctual and dependable arriving on time and giving notice when late
Meets and tries to exceed productivity targets
Maintains all files, paper and electronic, to meet HUD standards
High-level user of electronic documentation system for recording counseling session including accurate reporting of time and services
Follows up promptly with clients, within 24 hours if possible
Submits all reports on schedule to manager for review and submits reports to funders and others ahead of deadlines
Responsible for finding new and creative ways to increase the number of community members counseled.
Initiates and completes tasks on time with a minimum of supervision
Completes tasks accurately and carefully with few to no errors
Is able and willing to follow instructions and accept suggestions
Produces quality work in a careful, timely manner adhering to deadlines or getting work done ahead of schedule
Takes initiative on all above duties, seeks additional responsibility
Asks questions and clarifies when unsure of how to proceed
Solution oriented coming to colleagues and managers with options and recommendations for how to solve a problem or make a decision
Is open to changes in duties as needed, learning new responsibilities, and willingly adapts to the needs of the organization
Proactively finds new opportunities for education and earning additional certifications
Has a positive attitude and enthusiasm for work and growth in the job
Is a team player respecting colleagues and visitors, willing to share the work and accept direction